Hello, My name is Jacky

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HUA TRUNG HIEU

Software Engineer

About Me

Software engineer with 6 years in mobile and automation development, recently transitioning into AI and data analytics. After completing an intensive specialization in Machine Learning and Deep Learning at JAMK and deploying a full ML project, I’m applying my robust software background to build intelligent, scalable systems. Quickly adapting to new technologies and committed to continuous learning in the AI domain.

Work Experience

Jan 2025 – Apr 2025
JAMK University of Applied Sciences

Data Analyst / Machine Learning Intern (Academic Project)

  • Built a full machine learning pipeline based on CRISP-DM model using Titanic dataset and Car price dataset.
  • Preprocessed data using SelectKBest, OneHotEncoder, StandardScaler, and applied models like XGBoost and Multilayer Perceptrons in Deep Learning.
  • Evaluated models with metrics (accuracy, confusion matrix, classification report) and visualized results using Matplotlib and Seaborn.
  • Deployed the final solution on Google Cloud (idx.google.com) with a FastAPI backend and user-friendly web interface for car price prediction.

Tech Stack

  • Python, Scikit-learn, Pandas, FastAPI, HTML/CSS, JavaScript, Google Cloud Deployment (idx), CRISP-DM.
May 2018 - July 2024
VINA METANET

Android Developer

DMS Project

A sales management system consisting of 4 apps, serving over 2,500 clients.

  • Optimized existing code, reducing crash rates by 15%.
  • Improved UI/UX, increasing customer satisfaction by 20%.
  • Led a small team of developers, reducing time to market for new features by 40%.

Key Features:

  • Order Management, Promotions & Free Gifts, Product-Specific Discounts.
  • Customer Surveys, Sales Routes, and Shop Location Mapping.
  • Messaging between Salespeople and Sales Supervisors.
  • Sales Route Process: Includes complex rules for stock inventory, display quantity, and order quantity entry. This process is refined through insights gained from competitors like KinhDo, Pepsi, and Vinamilk, ensuring accuracy and efficiency in sales management.

Tech Stack:

  • Android Studio, GitHub, SQL Server, SQLite, Room, MVVM, RESTful API, Retrofit, Firebase, Kotlin, Java.

RPA Developer

  • With a self-learning mindset, I explored RPA technologies including UiPath, SAP iRPA, and Microsoft Power Automate.
  • Spearheaded the implementation of a continuous improvement framework, reducing bot maintenance efforts by 15%.

Key Projects

  • Document Digitization: Automated the classification and filing of records by naming and categorizing them.
  • Human Resources: Collected timekeeping data and created automated weekly forms, with reminders for employees to record their time.
  • Sales Automation: Automated the extraction of orders from supermarket systems (Lotte, Circle K, Seven Eleven, Mega) and e-commerce platforms, recording data into the company’s ERP system and generating reports.

Tech Stack

  • UiPath, VB, C#, Python, HTML, RESTful APIs, 2captcha, OCR, Computer Vision.
Sep 2017 - Apr 2018
SYSTEMGEAR PLUS

Junior Android Developer

  • Used Firebase and SQLite to enhance app's backend, increasing data management efficiency by 20%.
  • Crafted a navigation feature for shopping app, increasing user conversion by 15%.
  • Contributed to a software project resulting in 20% increased efficiency of internal systems.

education

  • Information and Communications Technology
    Jamk University Of Applied Sciences
    2024 - Present
  • Information Technology
    Ho Chi Minh City University of Technology
    2011 - 2014

Technical Skills

  • Programming Languages: Java, Kotlin, Dart, C++, SQL, Python, XML, RPA (UiPath), Visual Basic.
  • Tools & Environments: Android Studio, IntelliJ IDEA, Visual Studio Code, Git, Gradle, Jenkins, Figma, Jupyter Notebook, Google Colab, Idx Cloud.
  • Development Frameworks & Libraries: Android SDK, Firebase, RESTful APIs, Retrofit, Material Design, RxJava, Dagger, TensorFlow, PyTorch, Scikit-learn, Matplotlib, Seaborn, Plotly, Pandas, NumPy, React Native, FastAPI.
  • Databases: SQLite, Room, Realm, Firebase Realtime Database, MySQL.
  • Architectural Patterns: MVP, MVVM, OOP principles, Design Patterns, Deep Learning, Machine Learning, CRISP-DM Model, CI/CD.

soft skills

  • Project Management
  • Adaptability
  • Problem-Solving
  • Teamwork
  • Creativity
  • Time Management

CERTIFICATE


LANGUAGES

  • Vietnamese
  • English
  • Finnish